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In order to apply for this position, please visit our website at http://statejobs.nebraska.gov.
Provide para-professional support to case managers. Assist customers with application process, verify eligibility for services, schedule appointments. Enter child welfare information, type case plans, direct inquiry/complaint calls to appropriate sources, answer multi-line phone, take messages, process mail, type, and maintain files. May provide transportation for State wards.
REQUIREMENTS: Experience working with the community/public in a human services area and computer experience with knowledge of word processing and spreadsheets. Prefer secretarial or receptionist experience and post-secondary education in the human services field. Ability to interact with persons of diverse backgrounds and effectively handle difficult individuals. Exposure to delivery of client services helpful. N-Focus/CWIS computer knowledge helpful. Valid driver's license or ability to provide independent authorized transportation may be required. Typing ability required. Bilingual skills in English and Spanish preferred. Must complete supplemental questionnaire.
To obtain a copy of the questionnaire, please visit http://statejobs.nebraska.gov